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National Healthcare Quality Reporting System – Annual Report 2017

This is the third annual report of the National Healthcare Quality Reporting System (NHQRS). This report makes publicly available information on the quality and safety of healthcare across the Irish health system. Its focus is on a balanced set of healthcare data that gives an overview of how our health service is performing compared to international health […]

Ireland’s first national survey of patient experience in public hospitals launched

Ireland’s first ever national survey of patients’ experience in public acute hospitals launched Pictured at the launch of the National Patient Experience Survey were Minister for Health Simon Harris TD (left), HIQA CEO Phelim Quinn, and Rachel Flynn, HIQA’s Director of Health Information and Standards, and Programme Director for the National Patient Experience Survey Minister […]

Patient Focus supports Ombudsman’s Investigation

Patient Focus received a request from the Office of the Ombudsman to help with their investigation of how public hospitals handle complaints. The Ombudsman Peter Tyndall at the Press Conference to announce this initiative, on Friday 13 June 2014, said – “Despite the high number of interactions with our hospitals, relatively few people complain when […]

Patient Focus Opening Statement to JOCHC 19.5.15

We would like to begin by thanking Chairman, Deputy Jerry Buttimer and other members of the Joint Oireachtas Committee on Health and Children for your invitation to speak to you on the occasion of the publication of the HIQA Report into Portlaoise Hospital. I would also like to thank the Clerk of the Committee and [...]

Press Release – Symphysiotomy Redress Scheme

Press Release 5.12.14 Patient Focus and SOS ltd welcome but are not surprised by the large number of women who have applied for redress under the Symphysiotomy Payment Scheme. We are vindicated in our position that we represented a large number of survivors who wished to avail of a non-confrontational, humane and speedy process. It [...]

Patient Focus supports Ombudsman’s Investigation

Patient Focus received a request from the Office of the Ombudsman to help with their investigation of how public hospitals handle complaints. The Ombudsman Peter Tyndall at the Press Conference to announce this initiative, on Friday 13 June 2014, said - "Despite the high number of interactions with our hospitals, relatively few people complain when [...]